| Code | Description | | Solution |
| E016 | Insurer ID Not Known | | Ensign Insurer ID is 036 and should be input on each vehicle record. Check this has not been amended automatically to 36. |
| E019 | Invalid Policy Number | | Your Policy number does not require the line of business prefix of “FP” or “FC” to be input. e.g. FC/01234567J should be input as 01234567J |
| E020 | Invalid Vehicle Registration Mark Format | | Click here for a list of acceptable registration formats. These formats cover all standard registration marks as well as private registrations. |
| E067 | Expiry Date Earlier than Effective Date | | Ensure the expiry date is after the effective date. |
| E070 | Invalid Trade Plate Indicator | | Please contact Ensign MID Helpdesk |
| E071 | Invalid Motor Trade Policy Indicator | | Please contact Ensign MID Helpdesk |
| E072 | Invalid Vehicle On Date | | Date format should be dd/mm/yyyy |
| E073 | Invalid Vehicle Off Date | | Date format should be dd/mm/yyyy |
| E075 | Update Type of Vehicle Record not N, A, D or O | | Input N,A,D or O |
| E077 | Update Type on Vehicle Record is A and Existing Record Not Found | | A vehicle must be added as N for new the first time it appears on the Database. |
| E079 | Update Type on Vehicle Record is N and Existing Record Found | | A vehicle must be added as A if it has already been supplied to the database. |
| E081 | No matching vehicle record found for D-Delete | | Vehicle with VRM is not available to be deleted. No action to be taken. |
| E083 | Invalid Policy Access on Policy Record | | Either the policy number input is incorrect or your logon has not been authorised access to the policy – call Ensign MID Helpdesk. |
| E089 | Vehicle On/Off dates not within Policy Effective/Expiry dates | | Check both the On and Off dates fall within the period of insurance displayed on the MID website. |
| E091 | Policyholder does not have access to this policy | | Either the policy number input is incorrect or your logon has not been authorised access to the policy – call Ensign MID Helpdesk. |
| E095 | Policyholder cannot amend or delete this vehicle, it has driver/use data | | Driver and Vehicle information can not be amended by the policyholder – call Ensign MID Helpdesk. |
| E099 | Vehicle Off Date prior to Vehicle On Date | | Ensure the expiry date is after the effective date. |
| E100 | Policyholder cannot set Foreign Registration Indicator | | Call Ensign MID Helpdesk. |
| E106 | Policyholder may not supply backdated data | | Call Ensign MID Helpdesk. |
| E112 | No matching vehicle record found for O-Delete | | Vehicle with VRM and On and Off dates supplied is not available to be deleted. Correct On and Off dates to match those displayed on the MID Website and resend. |